In August, Disney found itself in a public-relations firestorm. Facing a wrongful-death lawsuit after a customer suffered an allergic reaction at a Disney World restaurant, the company had attempted to use the arbitration clause in the Disney+ terms of service to force the suit out of court and into arbitration, and the public reacted negatively. Disney ultimately withdrew its request for arbitration.
Last week, Uber found itself in the news when a New Jersey appellate court held that the rideshare company’s arbitration clause was enforceable against a couple who were injured in an automobile accident when their Uber driver ran a red light. We often file motions to compel arbitration in consumer suits, so we thought we would provide three thoughts on this latest suit.
Continue Reading Not the Same “Small World”: Three Thoughts on the Disney and Uber Arbitration Cases